Privacy Policy
Your privacy is important to us. This policy explains how Fidcent Tech collects, uses, and protects your personal information.
Last updated: January 5, 2026
Fidcent Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, services, and interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal identification information (name, email address, phone number)
- Business information (company name, job title)
- Technical data (IP address, browser type, device information)
- Usage data (how you interact with our website and services)
- Communication records (emails, support tickets)
How We Use Your Information
- To provide and maintain our services
- To communicate with you about projects and inquiries
- To improve our website and services
- To send promotional communications (with your consent)
- To comply with legal obligations
- To protect against fraudulent or illegal activity
Data Security
- We implement industry-standard security measures
- Data is encrypted in transit and at rest
- Regular security audits and assessments
- Access controls and authentication protocols
- Employee training on data protection
Information Sharing
- We do not sell your personal information to third parties
- We may share data with trusted service providers who assist in our operations
- We may disclose information when required by law
- Business transfers may involve data sharing with proper safeguards
International Data Transfers
- We operate in Africa and Europe
- Data may be transferred across borders with appropriate protections
- We comply with applicable data protection laws in all jurisdictions
- Standard contractual clauses are used where necessary
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use:
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to deliver relevant advertisements
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us.
Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.